Microsoft recently announced they are no longer supporting Windows XP with new security patches. With this announcement, internet hackers have tried to take advantage of the situation by contacting customers posing as representatives of Microsoft and offering to "fix" your computer.
Microsoft and other browser companies will never directly call you nor will they ask to log in on your computer to make those repairs. Scammers may try to take advantage of you and trick you into “fixing your computer” by displaying a pop-up window with an toll free phone number or calling you directly or emailing you with links in the email to click on. They may ask for your credit card number and may actually harm your computer instead of fixing it.
Practice safe Internet browsing practices and consider using a separate computer for all of your confidential Online Banking to keep that computer from being exposed.
Visit our Online Education Center for additional resources.